Contact Us
Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to flag an issue with the site? This page tells you how to reach us and what to expect once you do.
Why get in touch
We cover a fast-moving corner of the gaming world. Eligible states change, welcome offers get refreshed, redemption thresholds move, and operators occasionally adjust their terms without much notice. If you've spotted something on teradatariver.com that looks out of date — a bonus that no longer matches what an operator is running, a state list that's changed, or a broken link — we want to know about it. Reader tips are one of the ways we keep our coverage of Crown Coins, SplashCoins, McLuck and the other platforms we list as accurate as possible.
You might also be writing in because you're new to the sweepstakes model and want a straight answer before you sign up anywhere. That's fine too — we'd rather point you in the right direction than have you guess.
How to reach us
The quickest way to contact the Sweeps Sites team is by email at [email protected]. Include as much detail as you can — the operator name, the page you were reading, and what you noticed — so we can look into it without a lot of back-and-forth. We review messages in the order they arrive and generally aim to respond within a couple of business days, though busier periods can take a little longer.
What we can and can't help with
- We can help with questions about our reviews, ratings, and how we compare sweepstakes and social casino platforms.
- We can pass along feedback about an operator's redemption process, customer support, or promotional terms based on your experience.
- We can't access, manage, or make changes to your account on any sweepstakes casino site — that has to go through the operator's own support channels.
- We can't offer legal advice on whether a particular platform is permitted in your state. Sweepstakes casino availability varies by state and by operator, laws are still evolving, and we'd rather send you to the operator's terms and your state's current rules than guess on your behalf.
- We can't process redemption requests, identity verification, or payments — those steps happen directly with the casino you're playing on.
If your question is about a specific operator
For anything tied to an actual account — a stuck redemption, a verification hold-up, or a missing bonus — the fastest route is almost always the operator's own support team, since they're the only ones with access to your account details. If your question is broader, like how the Gold Coins and Sweeps Coins model works, what "no purchase necessary" actually means, or how identity checks typically go before a prize redemption, that's exactly the kind of thing we're happy to walk through by email.
If you're concerned about your play habits or want information on setting limits, our responsible gambling page has resources worth reading before you reach out.
Before you write in
A few quick checks can save you a reply cycle:
- Check the operator's own terms page for the specific detail you're after — eligible states, minimum redemption amounts, and accepted verification documents are usually listed there.
- Look at our terms and conditions page if your question is about how Sweeps Sites itself operates, including how we're funded.
- If you want background on who we are and how we put this site together, our about us page covers that.
If none of that answers what you're after, email us and we'll get back to you as soon as we can.